Goedemiddag,
Sinds een paar dagen komt mijn McAfee na een volledige systeemscan met een bestand wat niet geheel verwijderd kan worden.
Het gaat om: RemAdm-ProcLaunch!171. Dit bestand staat in C:\System Volume Information\_Restore. Als ik het probeer te verwijderen met McAfee komt ie terug met de melding “cannot be completely removed”. Ook in veilige modus kan ik het niet verwijderen.
Heb al een mail gestuurd naar McAfee maar tot op heden nog geen antwoord gehad.
Daarom dat ik het hier eens probeer. In het verleden al eens goed geholpen hier.
Ik heb alle stappen goed doorlopen en hieronder mijn 2 logjes.
Alvast bedankt voor de hulp!!!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:38:45 PM, on 12/14/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\WINDOWS\system32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\Program Files\ASUS\AASP\1.00.59\aaCenter.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
C:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startpagina.nl/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: KHALMNPR.EXE
O4 - HKLM\..\Run: C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: “C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe”
O4 - HKLM\..\Run: “C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe”
O4 - HKLM\..\Run: C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: “C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE” /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: “C:\Program Files\Java\jre6\bin\jusched.exe”
O4 - HKLM\..\Run: C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: “C:\Program Files\ASUS\AI Suite\AiGear3\CpuPowerMonitor.exe”
O4 - HKLM\..\Run: C:\Program Files\ASUS\AI Suite\CpuLevelUpHelp.exe
O4 - HKLM\..\Run: “C:\Program Files\ASUS\AI Suite\EnergySaving\PwSave.exe”
O4 - HKLM\..\Run: “C:\Program Files\RivaTuner v2.20\RivaTuner.exe” /S
O4 - HKLM\..\Run: “C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE”
O4 - HKLM\..\Run: C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: CTHELPER.EXE
O4 - HKLM\..\Run: CTXFIHLP.EXE
O4 - HKLM\..\Run: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: nwiz.exe /install
O4 - HKLM\..\Run: RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: “C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe”
O4 - HKCU\..\Run: “C:\Program Files\Logitech\Video\ManifestEngine.exe” boot
O4 - HKCU\..\Run: “C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe” -onlytray
O4 - HKCU\..\Run: C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE
O4 - HKCU\..\Run: “C:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe” /SCB
O4 - Startup: RivaTuner.lnk = C:\Program Files\RivaTuner v2.20\RivaTuner.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra ‘Tools’ menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1183812921453
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1183812814781
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su/ocx/15106/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{54EA13B1-8E53-4273-873F-40B89EDF863C}: NameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{6B0F6083-1BED-42A8-8FD9-712847DB7A50}: NameServer = 192.168.178.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{6FA4E2AD-2809-4ABE-A0A2-14C2D4129591}: NameServer = 192.168.0.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe
–
End of file - 12185 bytes
Malwarebytes' Anti-Malware 1.31
Database versie: 1499
Windows 5.1.2600 Service Pack 3
12/14/2008 2:14:07 PM
mbam-log-2008-12-14 (14-14-07).txt
Scan type: Snelle Scan
Objecten gescand: 77574
Verstreken tijd: 8 minute(s), 31 second(s)
Geheugenprocessen geïnfecteerd: 0
Geheugenmodulen geïnfecteerd: 0
Registersleutels geïnfecteerd: 0
Registerwaarden geïnfecteerd: 0
Registerdata bestanden geïnfecteerd: 0
Mappen geïnfecteerd: 0
Bestanden geïnfecteerd: 1
Geheugenprocessen geïnfecteerd:
(Geen kwaadaardige items gevonden)
Geheugenmodulen geïnfecteerd:
(Geen kwaadaardige items gevonden)
Registersleutels geïnfecteerd:
(Geen kwaadaardige items gevonden)
Registerwaarden geïnfecteerd:
(Geen kwaadaardige items gevonden)
Registerdata bestanden geïnfecteerd:
(Geen kwaadaardige items gevonden)
Mappen geïnfecteerd:
(Geen kwaadaardige items gevonden)
Bestanden geïnfecteerd:
C:\Documents and Settings\Ronnie Maurix.CP3747-B\results.txt (Malware.Trace) -> Quarantined and deleted successfully.