melding McAfee

  • Ron

    Goedemiddag,

    Sinds een paar dagen komt mijn McAfee na een volledige systeemscan met een bestand wat niet geheel verwijderd kan worden.

    Het gaat om: RemAdm-ProcLaunch!171. Dit bestand staat in C:\System Volume Information\_Restore. Als ik het probeer te verwijderen met McAfee komt ie terug met de melding “cannot be completely removed”. Ook in veilige modus kan ik het niet verwijderen.

    Heb al een mail gestuurd naar McAfee maar tot op heden nog geen antwoord gehad.

    Daarom dat ik het hier eens probeer. In het verleden al eens goed geholpen hier.

    Ik heb alle stappen goed doorlopen en hieronder mijn 2 logjes.

    Alvast bedankt voor de hulp!!!

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 2:38:45 PM, on 12/14/2008

    Platform: Windows XP SP3 (WinNT 5.01.2600)

    MSIE: Internet Explorer v7.00 (7.00.6000.16762)

    Boot mode: Normal

    Running processes:

    C:\WINDOWS\System32\smss.exe

    C:\WINDOWS\system32\winlogon.exe

    C:\WINDOWS\system32\services.exe

    C:\WINDOWS\system32\lsass.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\svchost.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\system32\spoolsv.exe

    C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

    C:\WINDOWS\system32\CTsvcCDA.exe

    C:\Program Files\Java\jre6\bin\jqs.exe

    C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

    c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

    c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

    C:\Program Files\McAfee\VirusScan\McShield.exe

    C:\Program Files\McAfee\MPF\MPFSrv.exe

    C:\WINDOWS\Explorer.EXE

    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

    C:\WINDOWS\system32\nvsvc32.exe

    C:\WINDOWS\system32\IoctlSvc.exe

    C:\WINDOWS\system32\PnkBstrA.exe

    C:\WINDOWS\system32\PSIService.exe

    C:\WINDOWS\system32\svchost.exe

    C:\WINDOWS\System32\TUProgSt.exe

    C:\WINDOWS\system32\MsPMSPSv.exe

    c:\PROGRA~1\mcafee.com\agent\mcagent.exe

    C:\Program Files\Multimedia Card Reader\shwicon2k.exe

    C:\WINDOWS\system32\rundll32.exe

    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

    C:\Program Files\Logitech\Video\LogiTray.exe

    C:\WINDOWS\system32\LVCOMSX.EXE

    C:\Program Files\Java\jre6\bin\jusched.exe

    C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE

    C:\Program Files\ASUS\AASP\1.00.59\aaCenter.exe

    C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe

    C:\WINDOWS\CTHELPER.EXE

    C:\WINDOWS\system32\RUNDLL32.EXE

    C:\WINDOWS\system32\ctfmon.exe

    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

    C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe

    C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE

    C:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe

    C:\Program Files\Logitech\Video\FxSvr2.exe

    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

    C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe

    C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe

    C:\Program Files\Mozilla Firefox\firefox.exe

    C:\WINDOWS\system32\wuauclt.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.startpagina.nl/

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

    O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll

    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

    O4 - HKLM\..\Run: C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r

    O4 - HKLM\..\Run: KHALMNPR.EXE

    O4 - HKLM\..\Run: C:\Program Files\Multimedia Card Reader\shwicon2k.exe

    O4 - HKLM\..\Run: rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

    O4 - HKLM\..\Run: “C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe”

    O4 - HKLM\..\Run: “C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe”

    O4 - HKLM\..\Run: C:\Program Files\Logitech\Video\ISStart.exe

    O4 - HKLM\..\Run: C:\Program Files\Logitech\Video\LogiTray.exe

    O4 - HKLM\..\Run: C:\WINDOWS\system32\LVCOMSX.EXE

    O4 - HKLM\..\Run: “C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE” /Spoil /RemAdvDef /Migration32

    O4 - HKLM\..\Run: C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE

    O4 - HKLM\..\Run: C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

    O4 - HKLM\..\Run: C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

    O4 - HKLM\..\Run: C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

    O4 - HKLM\..\Run: C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey

    O4 - HKLM\..\Run: “C:\Program Files\Java\jre6\bin\jusched.exe”

    O4 - HKLM\..\Run: C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe

    O4 - HKLM\..\Run: “C:\Program Files\ASUS\AI Suite\AiGear3\CpuPowerMonitor.exe”

    O4 - HKLM\..\Run: C:\Program Files\ASUS\AI Suite\CpuLevelUpHelp.exe

    O4 - HKLM\..\Run: “C:\Program Files\ASUS\AI Suite\EnergySaving\PwSave.exe”

    O4 - HKLM\..\Run: “C:\Program Files\RivaTuner v2.20\RivaTuner.exe” /S

    O4 - HKLM\..\Run: “C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE”

    O4 - HKLM\..\Run: C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r

    O4 - HKLM\..\Run: CTHELPER.EXE

    O4 - HKLM\..\Run: CTXFIHLP.EXE

    O4 - HKLM\..\Run: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: nwiz.exe /install

    O4 - HKLM\..\Run: RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

    O4 - HKCU\..\Run: C:\WINDOWS\system32\ctfmon.exe

    O4 - HKCU\..\Run: C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

    O4 - HKCU\..\Run: “C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe”

    O4 - HKCU\..\Run: “C:\Program Files\Logitech\Video\ManifestEngine.exe” boot

    O4 - HKCU\..\Run: “C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe” -onlytray

    O4 - HKCU\..\Run: C:\Program Files\Creative\MediaSource\RemoteControl\RCMan.EXE

    O4 - HKCU\..\Run: “C:\Program Files\Creative\MediaSource\Go\CTCMSGo.exe” /SCB

    O4 - Startup: RivaTuner.lnk = C:\Program Files\RivaTuner v2.20\RivaTuner.exe

    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra ‘Tools’ menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

    O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

    O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra ‘Tools’ menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O15 - Trusted Zone: http://download.windowsupdate.com

    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1183812921453

    O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab

    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1183812814781

    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su/ocx/15106/CTPID.cab

    O17 - HKLM\System\CCS\Services\Tcpip\..\{54EA13B1-8E53-4273-873F-40B89EDF863C}: NameServer = 192.168.0.1

    O17 - HKLM\System\CCS\Services\Tcpip\..\{6B0F6083-1BED-42A8-8FD9-712847DB7A50}: NameServer = 192.168.178.1

    O17 - HKLM\System\CCS\Services\Tcpip\..\{6FA4E2AD-2809-4ABE-A0A2-14C2D4129591}: NameServer = 192.168.0.1

    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

    O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe

    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe

    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe

    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe

    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe

    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

    O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe

    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

    O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe

    O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe

    End of file - 12185 bytes

    Malwarebytes' Anti-Malware 1.31

    Database versie: 1499

    Windows 5.1.2600 Service Pack 3

    12/14/2008 2:14:07 PM

    mbam-log-2008-12-14 (14-14-07).txt

    Scan type: Snelle Scan

    Objecten gescand: 77574

    Verstreken tijd: 8 minute(s), 31 second(s)

    Geheugenprocessen geïnfecteerd: 0

    Geheugenmodulen geïnfecteerd: 0

    Registersleutels geïnfecteerd: 0

    Registerwaarden geïnfecteerd: 0

    Registerdata bestanden geïnfecteerd: 0

    Mappen geïnfecteerd: 0

    Bestanden geïnfecteerd: 1

    Geheugenprocessen geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Geheugenmodulen geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Registersleutels geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Registerwaarden geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Registerdata bestanden geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Mappen geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Bestanden geïnfecteerd:

    C:\Documents and Settings\Ronnie Maurix.CP3747-B\results.txt (Malware.Trace) -> Quarantined and deleted successfully.

  • Argus

    Systeemherstel

    Schakel Systeemherstel uit. Herstart de computer. Schakel Systeemherstel weer in.http://users.pandora.be/marcvn/spyware/1852808.htm

  • Ron

    Zo simpel…. maar het werkt wel!!!

    Heb net weer een scan gedaan en nu geen geinfecteerde bestanden meer.

    Bedankt voor de info!!!