antivirus.startpagina.nl

spam-misbruik van prive hotmailadres

  • Anonymous avatar

    Margo

    Goedenavond,

    Graag jullie advies over het volgende.

    Het hotmailadres van mijn dochter wordt misbruikt om spam te versturen naar alle adressen in haar contactpersonen-groep.

    Heel vervelend!

    Hoe kunnen we dit oplossen en zorgen dat dit niet meer gebeurt?

    Moet dit misbruik ergens gemeld worden?

    Alvast bedankt!

    Margo

  • Anonymous avatar

    fazantje

    Hoi Margo,

    Graag de stappen uitvoeren van de volgende link:

    http://antivirus.startpagina.nl/prikbord/4625317/voer-dit-eerst-uit-voordat-je-de-logjes-plaatst!!#msg-4625317

    Daarna de 2 gevraagde logjes plaatsen.

    Succes,

    Huib:)

  • Anonymous avatar

    Margo

    Malwarebytes' Anti-Malware 1.41

    Database versie: 3213

    Windows 6.0.6002 Service Pack 2

    13-12-2009 16:07:15

    mbam-log-2009-12-13 (16-07-15).txt

    Scan type: Snelle Scan

    Objecten gescand: 96840

    Verstreken tijd: 4 minute(s), 58 second(s)

    Geheugenprocessen geïnfecteerd: 0

    Geheugenmodulen geïnfecteerd: 0

    Registersleutels geïnfecteerd: 0

    Registerwaarden geïnfecteerd: 0

    Registerdata bestanden geïnfecteerd: 0

    Mappen geïnfecteerd: 0

    Bestanden geïnfecteerd: 0

    Geheugenprocessen geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Geheugenmodulen geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Registersleutels geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Registerwaarden geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Registerdata bestanden geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Mappen geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Bestanden geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    ———————————————————

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 16:09:40, on 13-12-2009

    Platform: Windows Vista SP2 (WinNT 6.00.1906)

    MSIE: Internet Explorer v8.00 (8.00.6001.18865)

    Boot mode: Normal

    Running processes:

    C:\Windows\system32\taskeng.exe

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.EXE

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Windows\System32\igfxtray.exe

    C:\Windows\System32\hkcmd.exe

    C:\Windows\System32\igfxpers.exe

    C:\Program Files\Toshiba\ConfigFree\NDSTray.exe

    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

    C:\Program Files\Toshiba\Toshiba Online Product Information\TOPI.exe

    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

    C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe

    C:\Program Files\Toshiba\HDMICtrlMan\HDMICtrlMan.exe

    C:\Program Files\Toshiba\Power Saver\TPwrMain.exe

    C:\Program Files\Toshiba\SmoothView\SmoothView.exe

    C:\Program Files\Toshiba\FlashCards\TCrdMain.exe

    C:\Program Files\KPN\bin\sprtcmd.exe

    C:\Program Files\Mouse Driver\StartAutorun.exe

    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

    C:\Program Files\Alwil Software\Avast4\ashDisp.exe

    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

    C:\Windows\system32\igfxsrvc.exe

    C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE

    C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE

    C:\Program Files\Java\jre6\bin\jusched.exe

    C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe

    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

    C:\Windows\ehome\ehtray.exe

    C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe

    C:\Program Files\Windows Media Player\wmpnscfg.exe

    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

    C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe

    C:\Program Files\Mouse Driver\KMConfig.exe

    C:\Program Files\Mouse Driver\KMProcess.exe

    C:\Windows\ehome\ehmsas.exe

    C:\Windows\system32\igfxext.exe

    C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe

    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Windows\system32\SearchProtocolHost.exe

    C:\Windows\system32\SearchFilterHost.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.nl

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O1 - Hosts: ::1 localhost

    O2 - BHO: Adobe PDF Reader Help bij koppelingen - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: XBTBPos00 - {1368215D-BDA3-4B30-9AEE-04B87C2C7AE0} - C:\PROGRA~1\RADIOT~1\RADIOT~1.DLL (file missing)

    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

    O2 - BHO: Windows Live Aanmelden - Help - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll

    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O3 - Toolbar: RadioToolbar - {F275EF20-1E52-47B8-98D3-0537A2EB8223} - C:\Program Files\RadioToolbar\radiotoolbar3.0.dll (file missing)

    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll

    O4 - HKLM\..\Run: %ProgramFiles%\Windows Defender\MSASCui.exe -hide

    O4 - HKLM\..\Run: C:\Windows\system32\igfxtray.exe

    O4 - HKLM\..\Run: C:\Windows\system32\hkcmd.exe

    O4 - HKLM\..\Run: C:\Windows\system32\igfxpers.exe

    O4 - HKLM\..\Run: NDSTray.exe

    O4 - HKLM\..\Run: %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START

    O4 - HKLM\..\Run: “C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe” /startup

    O4 - HKLM\..\Run: C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup

    O4 - HKLM\..\Run: C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

    O4 - HKLM\..\Run: “C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe” /start

    O4 - HKLM\..\Run: C:\Program Files\TOSHIBA\HDMICtrlMan\HDMICtrlMan.exe

    O4 - HKLM\..\Run: %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE

    O4 - HKLM\..\Run: %ProgramFiles%\TOSHIBA\TBS\HSON.exe

    O4 - HKLM\..\Run: %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe

    O4 - HKLM\..\Run: %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe

    O4 - HKLM\..\Run: C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe

    O4 - HKLM\..\Run: “C:\Program Files\KPN\bin\sprtcmd.exe” /P KPN

    O4 - HKLM\..\Run: C:\Program Files\Mouse Driver\StartAutorun.exe KMConfig.exe

    O4 - HKLM\..\Run: “C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe”

    O4 - HKLM\..\Run: C:\Program Files\Toshiba.Tempo.UI.TrayApplication.exe

    O4 - HKLM\..\Run: C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

    O4 - HKLM\..\Run: “C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe” /runcleanupscript

    O4 - HKLM\..\Run: “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”

    O4 - HKLM\..\Run: C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

    O4 - HKLM\..\Run: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

    O4 - HKLM\..\Run: C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon

    O4 - HKLM\..\Run: C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon

    O4 - HKLM\..\Run: C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE

    O4 - HKLM\..\Run: “C:\Program Files\Java\jre6\bin\jusched.exe”

    O4 - HKLM\..\Run: “C:\Program Files\QuickTime\QTTask.exe” -atboottime

    O4 - HKCU\..\Run: TOSCDSPD.EXE

    O4 - HKCU\..\Run: “C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe”

    O4 - HKCU\..\Run: C:\Windows\ehome\ehTray.exe

    O4 - HKCU\..\Run: C:\Program Files\Windows Media Player\WMPNSCFG.exe

    O4 - HKUS\S-1-5-19\..\Run: %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘LOCAL SERVICE’)

    O4 - HKUS\S-1-5-19\..\Run: rundll32.exe oobefldr.dll,ShowWelcomeCenter (User ‘LOCAL SERVICE’)

    O4 - HKUS\S-1-5-20\..\Run: %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘NETWORK SERVICE’)

    O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe (User ‘Default user’)

    O4 - Startup: OpenOffice.org 3.0 .lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe

    O4 - Global Startup: Nikon Monitor.lnk = C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe

    O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

    O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

    O9 - Extra ‘Tools’ menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll

    O9 - Extra button: eBay - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://www.webtip.ch/cgi-bin/toshiba/tracker_url2.pl?NL (file missing)

    O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/redirect-home?tag=Toshibaukbholink-21&site=home (file missing)

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

    O9 - Extra ‘Tools’ menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

    O9 - Extra button: RadioToolbar - {F275EF20-1E52-47B8-98D3-0537A2EB8223} - C:\Program Files\RadioToolbar\radiotoolbar3.0.dll (file missing)

    O9 - Extra ‘Tools’ menuitem: RadioToolbar - {F275EF20-1E52-47B8-98D3-0537A2EB8223} - C:\Program Files\RadioToolbar\radiotoolbar3.0.dll (file missing)

    O13 - Gopher Prefix:

    O16 - DPF: Garmin Communicator Plug-In - https://my.garmin.com/static/m/cab/2.6.4/GarminAxControl.CAB

    O16 - DPF: {0006F063-0000-0000-C000-000000000046} (Microsoft Office Outlook View Control) - http://activex.microsoft.com/activex/controls/office/outlctlx.CAB

    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab

    O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab

    O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://express.foto.com/ImageUploader5.cab

    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://activex.webcam.nl/AxisCamControl.cab

    O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game07.zylom.com/activex/zylomgamesplayer.cab

    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

    O16 - DPF: {EDFCB7CB-942C-4822-AF14-F0B687409848} (Image Uploader Control) - http://cache.hyves-static.net/statics/Aurigma/ImageUploader4.cab

    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll

    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL

    O23 - Service: Mobiel Apple apparaat (Apple Mobile Device) - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

    O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

    O23 - Service: Google Desktop Manager 5.9.911.3589 (GoogleDesktopManager-110309-193829) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

    O23 - Service: Google Updateservice (gupdate1c98df3c7b5f590) (gupdate1c98df3c7b5f590) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

    O23 - Service: Inkjet Printer/Scanner Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE

    O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files\Mouse Driver\KMWDSrv.exe

    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

    O23 - Service: O2Micro Flash Memory Card Service (o2flash) - O2Micro International - C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe

    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

    O23 - Service: SupportSoft Sprocket Service (KPN) (sprtsvc_KPN) - SupportSoft, Inc. - C:\Program Files\KPN\bin\sprtsvc.exe

    O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe

    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe

    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe

    O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

    O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe

    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    –

    End of file - 14728 bytes

  • Anonymous avatar

    Suzanne

    Malwarebytes' Anti-Malware 1.42

    Database versie: 3368

    Windows 6.0.6002 Service Pack 2

    Internet Explorer 8.0.6001.18865

    15-12-2009 23:44:24

    mbam-log-2009-12-15 (23-44-24).txt

    Scan type: Snelle Scan

    Objecten gescand: 97443

    Verstreken tijd: 4 minute(s), 38 second(s)

    Geheugenprocessen geïnfecteerd: 0

    Geheugenmodulen geïnfecteerd: 0

    Registersleutels geïnfecteerd: 0

    Registerwaarden geïnfecteerd: 0

    Registerdata bestanden geïnfecteerd: 0

    Mappen geïnfecteerd: 0

    Bestanden geïnfecteerd: 0

    Geheugenprocessen geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Geheugenmodulen geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Registersleutels geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Registerwaarden geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Registerdata bestanden geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Mappen geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    Bestanden geïnfecteerd:

    (Geen kwaadaardige items gevonden)

    ——————————————————————————————————————————————————————————————————————————————

    Logfile of Trend Micro HijackThis v2.0.2

    Scan saved at 23:48:04, on 15-12-2009

    Platform: Windows Vista SP2 (WinNT 6.00.1906)

    MSIE: Internet Explorer v8.00 (8.00.6001.18865)

    Boot mode: Normal

    Running processes:

    C:\Windows\system32\Dwm.exe

    C:\Windows\Explorer.EXE

    C:\Windows\system32\taskeng.exe

    C:\Program Files\Windows Defender\MSASCui.exe

    C:\Windows\RtHDVCpl.exe

    C:\Windows\System32\igfxtray.exe

    C:\Windows\System32\hkcmd.exe

    C:\Windows\System32\igfxpers.exe

    C:\Windows\system32\igfxsrvc.exe

    C:\Program Files\OEM\OSD_1.16\osd.exe

    C:\Program Files\KPN\bin\sprtcmd.exe

    C:\Program Files\Alwil Software\Avast4\ashDisp.exe

    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

    C:\Program Files\Java\jre6\bin\jusched.exe

    C:\Program Files\Windows Sidebar\sidebar.exe

    C:\Program Files\Windows Media Player\wmpnscfg.exe

    C:\Windows\system32\wbem\unsecapp.exe

    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Windows\system32\SearchProtocolHost.exe

    C:\Program Files\Windows Live\Messenger\msnmsgr.exe

    C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Program Files\Internet Explorer\iexplore.exe

    C:\Windows\system32\SearchFilterHost.exe

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    O1 - Hosts: ::1 localhost

    O2 - BHO: Adobe PDF Reader Help bij koppelingen - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

    O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

    O2 - BHO: Aanmeldhulp voor Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll

    O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

    O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll

    O4 - HKLM\..\Run: %ProgramFiles%\Windows Defender\MSASCui.exe -hide

    O4 - HKLM\..\Run: RtHDVCpl.exe

    O4 - HKLM\..\Run: C:\Windows\system32\igfxtray.exe

    O4 - HKLM\..\Run: C:\Windows\system32\hkcmd.exe

    O4 - HKLM\..\Run: C:\Windows\system32\igfxpers.exe

    O4 - HKLM\..\Run: c:\Program Files\Fujitsu Siemens Computers\Fujitsu Siemens Computers Recovery\FSCRecoveryReminder.exe

    O4 - HKLM\..\Run: C:\Program Files\Norman\npc\bin\npc_tray.exe /LOAD

    O4 - HKLM\..\Run: C:\Program Files\OEM\OSD_1.16\osd.exe

    O4 - HKLM\..\Run: “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”

    O4 - HKLM\..\Run: “C:\Program Files\KPN\bin\sprtcmd.exe” /P KPN

    O4 - HKLM\..\Run: C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

    O4 - HKLM\..\Run: “C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe”

    O4 - HKLM\..\Run: Skytel.exe

    O4 - HKLM\..\Run: “C:\Program Files\Java\jre6\bin\jusched.exe”

    O4 - HKCU\..\Run: C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

    O4 - HKCU\..\Run: C:\Program Files\Windows Media Player\WMPNSCFG.exe

    O4 - HKUS\S-1-5-19\..\Run: %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘LOCAL SERVICE’)

    O4 - HKUS\S-1-5-19\..\Run: rundll32.exe oobefldr.dll,ShowWelcomeCenter (User ‘LOCAL SERVICE’)

    O4 - HKUS\S-1-5-20\..\Run: %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User ‘NETWORK SERVICE’)

    O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

    O9 - Extra button: Verzenden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra ‘Tools’ menuitem: Verz&enden naar OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

    O9 - Extra ‘Tools’ menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

    O13 - Gopher Prefix:

    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab

    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab

    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

    O23 - Service: ASKService - Unknown owner - C:\Program Files\AskBarDis\bar\bin\AskService.exe

    O23 - Service: ASKUpgrade - Unknown owner - C:\Program Files\AskBarDis\bar\bin\ASKUpgrade.exe

    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

    O23 - Service: Google Updateservice (gupdate1c9cb03dac4829) (gupdate1c9cb03dac4829) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

    O23 - Service: OSD Service (OsdService) - TODO: - C:\Program Files\OEM\OSD_1.16\OsdService.exe

    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\Windows\system32\IoctlSvc.exe

    O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

    O23 - Service: SupportSoft Sprocket Service (KPN) (sprtsvc_KPN) - SupportSoft, Inc. - C:\Program Files\KPN\bin\sprtsvc.exe

    O23 - Service: Fujitsu Diagnostic Testhandler (TestHandler) - Fujitsu Technology Solutions - C:\Program Files\Fujitsu\SystemDiagnostics\OnlineDiagnostic\TestManager\TestHandler.exe

    –

    End of file - 8376 bytes

    Dit zijn de logs van mijn laptop (dochter van margo). Ik hoop dat je er wijs uit wordt, want ik vind dit heel vervelend!

  • Anonymous avatar

    Margo en Suzanne

    Goedenavond allemaal,

    We beseffen heel goed dat het daags voor kerstmis is, en dat iedereen daar druk mee bezig is, maar misschien zou iemand in een verloren uurtje even naar onze logjes (2 per laptop, dus 4 in totaal) willen kijken?

    Alvast heel hartelijk bedankt,

    Mvg, Margo en Suzanne

  • Anonymous avatar

    Argus

    Verwijder via Software Vuze Toolbar

    Verander het Password van MSN

  • Anonymous avatar

    Argus

    Sluit alle vensters en start Hijack This

    Klik:Do a Systemscan only

    Zet een vinkje in het hokje voor:

    O2 - BHO: XBTBPos00 - {1368215D-BDA3-4B30-9AEE-04B87C2C7AE0} - C:\PROGRA~1\RADIOT~1\RADIOT~1.DLL (file missing)

    O3 - Toolbar: RadioToolbar - {F275EF20-1E52-47B8-98D3-0537A2EB8223} - C:\Program Files\RadioToolbar\radiotoolbar3.0.dll (file missing)

    O9 - Extra button: eBay - {76577871-04EC-495E-A12B-91F7C3600AFA} - (file missing)

    O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - (file missing)

    O9 - Extra button: RadioToolbar - {F275EF20-1E52-47B8-98D3-0537A2EB8223} - C:\Program Files\RadioToolbar\radiotoolbar3.0.dll (file missing)

    O9 - Extra ‘Tools’ menuitem: RadioToolbar - {F275EF20-1E52-47B8-98D3-0537A2EB8223} - C:\Program Files\RadioToolbar\radiotoolbar3.0.dll (file missing)

    Klik op ‘Fix checked’ om de items te verwijderen.

    Internet Explorer moet gesloten zijn als je Fix Checked klikt

    Verander je Password van MSN

    En klik niet op Sites/links waar je iets GRATIS kunt krijgen en waar je je Emailadres en password in moet vullen

  • Anonymous avatar

    Margo en Suzanne

    Hoi Argus,

    Het lijkt erop dat het probleem opgelost is na toepassing van jouw adviezen.

    Hartelijk dank dus voor je adviezen en een fijn weekend gewenst!

    Groetjes,

    Margo en Suzanne